General Terms

These terms and conditions ("Terms") govern all use of www.vertusperfume.com ("Website") and constitute a legally binding agreement between VERTUS ("we," "us," or "our") and you ("User" or "Customer"). By accessing or using our Website, you agree to be bound by these Terms. These Terms apply to all current and future transactions with VERTUS and visits to www.vertusperfume.com.

Scope

1. These Terms regulate the sale of perfumes and related products through www.vertusperfume.com to private individuals.
2. This Website is intended exclusively for private individuals.
3. These conditions apply solely to www.vertusperfume.com and are independent of terms applied in physical stores.
4. VERTUS reserves the right to modify these Terms at any time. The latest update date will be displayed at the bottom of this document.

Product Availability and Accuracy

• While we strive to maintain accurate inventory levels, we cannot guarantee the availability of all items displayed on our Website.
• In case of inventory discrepancies affecting your order, we will contact you via phone or email.
• We make every effort to ensure accurate product descriptions, prices, and information, but errors may occur.
• If pricing errors occur, we will offer you the option to either:
  • Place a new order at the correct price
  • Cancel your order
• Orders may be automatically cancelled if we cannot reach you regarding such discrepancies.

Intellectual Property Rights

All content on this Website, including but not limited to trademarks, logos, graphics, text, photos, designs, icons, images, data, and software is owned by or licensed to VERTUS and its affiliates.

Permitted Use

• Personal, non-commercial purposes
• Downloading and printing for personal use
• Storing copies for personal reference

Prohibited Use

• Commercial exploitation
• Charging others for use of materials
• Publishing or redistributing without written consent
• Modifying materials without permission

Privacy Policy

Data Collection and Use

• Personal information is handled with strict confidentiality
• Data is used exclusively for:
  • Order processing
  • Customer service
  • Marketing communications (with consent)
• You may opt out of marketing communications at any time

Data Protection

• Your personal information will only be shared with third parties when necessary for order fulfillment
• You have the right to:
  • Access your personal data
  • Request corrections
  • Request deletion
  • Opt out of communications

Payment Terms

• Accepted payment methods:
  • Visa
  • Eurocard
  • MasterCard
• Full payment is required at time of purchase
• All prices include VAT
• Shipping fees are calculated based on delivery location

Shipping and Deliveries

Unfortunately, we do not deliver to all countries. You can get a complete list of countries we do not ship to by emailing us at info@vertusperfume.com. Additional duties and taxes may be levied by customs in the destination country and will be the responsibility of the recipient. VERTUS cannot determine the exact amount of these fees in advance.

We will deliver the Products in accordance with the delivery option selected by you. Whenever referred to, working days exclude Saturday, Sunday and public holidays. We will endeavor to deliver all orders within 3-8 working days as from the day of the Contract, although these timings cannot be guaranteed.

Returns and Refunds

Return Policy

• 14-day return window from delivery date
• Items must be:
  • Unused
  • In original packaging
  • With intact labels
  • Accompanied by original invoice

Refund Process

• Refunds processed within two weeks
• Credit applied to original payment method
• Shipping costs are non-refundable
• Custom duties/taxes are non-refundable

Cookies

www.vertusperfume.com uses cookies in order to improve your experience of the site. The cookie identifies your computer and allows the site to remember your personal settings. Cookies are also used for statistical purposes. You can set your browser to notify you when a cookie is to be activated. This enables you to reject usage of this cookie or to tell your browser to erase the cookie at the end of your visit. The web shop cannot be used if you disallow cookies.

Links

www.vertusperfume.com may contain links to other websites beyond our control. We cannot be held responsible for content or privacy policies of such sites.

Rule Violation

VERTUS reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password protected areas of the site may be subject to prosecution.

Force Majeure

VERTUS may suspend or terminate services due to circumstances beyond our control, including:

• War or civil unrest
• Government actions
• Strikes
• Natural disasters
• Technical failures
• Other extraordinary circumstances

Governing Law

These Terms are governed by applicable local and international laws. Users must comply with their local regulations while using our Website.

Last Updated: 01.01.2025